By this point in the peak season, most of us who work in fulfillment need an extra sales surge about as much as we need a hole in the head. After all, order volumes are already at their highest and our fulfillment centers are usually working overtime and at full capacity already.
Do you remember what your holiday decorations looked like in your first “grown-up” home? Chances are they’ve multiplied a lot since then, growing from an easily stored collection of tchotchkes to a full-fledged horde of holiday cheer that probably needs its own zip code.
When it comes to peak season there’s no such thing as a silent night – or day – especially for your IT professionals. Because if any part of your web site isn’t working, it can easily turn a customer’s festive shopping experience into the Nightmare Before Christmas.
It’s no different for the IT professionals who handle the fulfillment side of your business, or at least it shouldn’t be.
There are some people who say that places like Atlanta and Los Angeles have some of the country’s worst traffic.
But that’s only because they haven’t seen the long lines of trucks idling outside many fulfillment centers’ receiving areas during peak season.
Breaking up may be hard to do. However breaking products during shipping definitely isn’t.
According to recent research approximately 20% of customers have received a delivery of damaged goods.
The English language is full of words that shoppers hate to hear.
The expression, “Your shipment is delayed” is definitely one of them – especially during the holidays, when consumers absolutely, positively need their goods delivered before Christmas or Hanukkah.
So how do you avoid disappointing your customers and losing sales during the most (potentially) profitable time of the year?
Whoever said nobody’s perfect must have been an eCommerce shopper – because if you buy online often enough, there’s a good chance you’ll receive at least one inaccurately filled order.
Regular maintenance is required to keep all equipment, machines and the work environment safe and reliable at all times in the warehouse. Dangerous situations, accidents and health problems can occur as a result of not conducting proper maintenance checks.
Warehouse Safety Topics for December 2019
Warehouses are statistically one of the most dangerous places to work, and the added tasks of operating heavy machinery and transporting large objects do not make it safer. In 2018, there were more than 213,000 non-fatal occupational injuries in the transportation and warehousing industry in the private sector according to the 2018 U.S. Bureau of Labor report. This number is larger than the previous year (209,000), while the number of jobs in the transportation and warehousing industry keeps increasing. The larger number to report is the number of days spent away from work that still costs money to companies that have injured workers. In 2018 alone, warehouse workers had the most days away from work with over 68,000 days away from work related to injuries by warehouse laborers, freight, stock and material movers. Truck drivers were the second-highest, with over 49,000 days away from work, followed by maintenance workers with over 29,000 days away from work.